1. Les Mills NZ App
The Les Mills NZ App is owned and operated by Les Mills New Zealand Limited ("Les Mills NZ", "we"). We may amend these terms from time to time, and we will make changes to the content accessed through this App. The Les Mills NZ App is made available for use in New Zealand only. These terms apply to your use of the Les Mills NZ App only.
2. Les Mills class information
We will do our best to provide you with accurate and up-to-date information through this App but sometimes mistakes, changes and events beyond our control will occur. If the information is particularly important to you, please check by contacting your Les Mills club before relying on it.
3. Bookings
You can use the App to book classes. Once a class has been successfully booked the App will provide a booking confirmation and your booking will appear in the My Schedule section of the App.
Cancelling classes: Please check with your local club to confirm your club’s specific cancellation policy as each club has unique cancellation restrictions e.g. cancelling within 2 hours from the start of a class. Once a class has been successfully cancelled the App will provide a booking cancellation confirmation.
It is best to refresh the app after 5 minutes to confirm.
4. Availability
We cannot guarantee that this App will be available at all times. It may be unavailable for maintenance, reasons related to your telecommunications provider or other events which are outside our control. If the App is down, please contact your club via email or phone or check information on the club website.
5. Your personal App account
When you create an account with us you must provide us with information that is accurate, complete and current at all times. If you give us inaccurate or incomplete information we may decide to terminate your access through the Les Mills NZ App. Your right to have a personalised App account will be available only while you are a current member of a Les Mills New Zealand club.
6. Your password
We don’t have access to your account password. Please choose a password that can’t be easily guessed, keep it safe, don’t share it with others (including us) and don’t write it down. Log off after each visit to our Les Mills App to prevent unauthorised access to your account and password, especially if other people can use your device. You are responsible for safeguarding the password that you use to access the services and also for any activities or actions under your password, whether you are using our services or a third-party service such as a payment service. You must notify us immediately if you think there may be any breach of security or unauthorised use of your account. We may terminate or suspend your account immediately, without prior notice if we reasonably believe that your account’s security has been compromised or that these terms have been breached. Upon termination, your right to use the App services will immediately cease. If you wish to terminate your account you may simply discontinue using the services.
7. Intellectual Property
Les Mills New Zealand owns or has rights to all copyright and other intellectual property in this App and in the services. Everything relating to this App is copyright. The App may be accessed for personal use only. If you intend to use it for research or study you must acknowledge all copyright and other notices contained in the content. You may not copy or display for redistribution to third parties or for commercial purposes, any portion of this App without the express written permission of Les Mills New Zealand.
8. Links
Any links from this App to third party apps are to provide you with more information or secure services. We have no control over and are not liable for problems arising from your use of any third party App or site.
9. Misuse of the App
You may not use any device including any software, which interferes with the operation of this App or take any action that imposes an unreasonable load on Les Mills New Zealand's servers or computer equipment, or the computer equipment of Les Mills New Zealand's internet service providers. You may not use any software, programme, algorithm, methodology or device (including any spider or robot) to monitor, copy, collect or harvest any data, information or content found on this App, or use any manual process for the same purpose.
10. Your safety
We take fraud seriously. If you receive unsolicited emails or phone calls, please don’t respond. Please report any suspicious activity immediately by emailing us at [email protected].
11. Cookies
We may use cookies to improve and personalise your visit to our App. Cookies are small text files placed on your computer when you access an App and are a common feature of many Apps. Cookies are not programmes and cannot perform actions by themselves. Cookies can be used to track, authenticate and manage specific user information and can improve a visit to an App providing additional features such as personalisation. You may setup your browser to not accept cookies however this may cause certain features and functionalities of our App to be lost.
12. Secure credit card payments
We do not hold and cannot access your credit card details. All credit card transactions are processed by Windcave, a trusted online payment solution provider. When you make a purchase to your Les Mills New Zealand account using a credit card, your card details are encrypted and securely stored by Windcave.
Click here to review Windcave Privacy Policy
Click here for ecommerce Payment Solutions
13. Your privacy
Les Mills New Zealand is committed to protecting the privacy of any personal information you provide to us via this App. We are committed to complying with all applicable privacy laws and will take all reasonably available measures to protect your privacy.
14. Use of your information
Your personal information will only be used for the purpose of providing or marketing Les Mills New Zealand's products and services to you and, if applicable, for the management of your member account. Your personal information will not be or supplied to any third party unless required by law. We may release aggregate statistics about Les Mills New Zealand members and App trends however these statistics will not have any personal information which would identify you.
15. Access to and correction of your information
You have the right to access and ask us to amend or update your personal information by contacting us. We will require proof of identity before we update disclose your personal information to you. Only specific employees within Les Mills New Zealand are able to access your personal member information.
16. Information collection
We will never ask for your bank account, password or credit card details by telephone or email. We use Google Analytics to track links you visit before, during and after our App and activity on our App. This information may be used to identify areas which may require changes or improvement and identify ways we can make your App visits more enjoyable. If you are a Les Mills member we hold information supplied by you during registration and information concerning your account transactions.
17. Email
Your email address is used to activate your Les Mills account as well as a way for us to keep in contact with you. You will only receive emails from us that you have opted to receive and you may unsubscribe from our emails at any time by clicking in the unsubscribe link.
These terms were updated on 14 July 2020.
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