You'll need your membership ID (found in the footer of our emails) and your password.

If you've forgotten your password, you can reset it using your membership ID or email address here. 

If you've enabled push notifications for the Les Mills app, we'll celebrate with you when you reach your weekly workout goal.

To join a waitlist, you'll need to enable app notifications.

Select 'Join Waitlist' on a full class. You'll see your place in the queue and receive a notification that you've been booked automatically if a spot becomes available. If you can no longer attend, please cancel at least 30 minutes before the class starts.

Waitlists close one hour before the class starts.

If you've been a Les Mills member for a while and have never used the Les Mills app or Member Portal, you can create a password using your membership ID and email address by selecting log in.

Open the Google Calendar app, select Menu > Settings > Manage Accounts, then turn on Les Mills NZ.

Check your junk or spam folder and allow a few minutes for the email to arrive. If you still haven't received it, the email address you entered may not match the one on your Les Mills membership. You can update your email address through the Member Portal, or ask Reception for help.

Please check your Les Mills app notifications are enabled, as these are required to join a waitlist.

You may also be trying to join after the waitlist has closed. Waitlists close one hour before class start time.

Remember, waitlists are only available for full, bookable classes.

Workout goals help you stay consistent by choosing how many times you want to work out each week. Set your goal from the Home screen or Progress section in the Les Mills app, then track your attendance and build streaks as you go. You've got this!

Apple users can cast Les Mills at Home from their iPhone or iPad to a compatible smart TV.

Android users can mirror their phone to supported TVs or Chromecasts using Screen Mirror or Smart View.

You can also access Les Mills at Home through your smart TV's web browser by signing in at lesmills.co.nz.

No. Waitlists are available through the Les Mills app only.

The new version will download automatically if you have auto updates allowed on your device.  Otherwise, you can update manually via the App Store or Google Play or download if you’re new to our app altogether. 

LES MILLS REFORMER™ classes cost $5 per booking.

The $5 fee is charged 12 hours before the class starts. Once charged, it is non-refundable. You can view your paid class history in the Profile section.

You'll find Les Mills at Home in the Explore section of the Les Mills app.

The app asks for full calendar permission so that it can add and remove events.  Allowing partial access would mean that the app could add booked and scheduled classes to your calendar, but not remove them if you cancelled.  Partial access could also result in the same class being added more than once, as the app would not be able to check for existing instances.  Les Mills does not view your calendar or personal event data. 

To sync with Google Calendar, open the Google Calendar app, select ‘Menu’ then ‘Settings’ then ‘Manage Accounts’ and toggle on ‘Les Mills NZ’. 

Yes, you can download and access the Les Mills app while using an overseas app store.

To receive waitlist notifications, you'll need to enable notifications both in the Les Mills app (Profile > Notifications) and in your device settings.

If either setting is turned off, you may not receive notifications.

Challenges are a fun way to stay motivated and track your progress. Join from the app Home screen.

Each challenge has its own dates, activities, and points structure. Complete activities to earn points, invite friends to join, and track your progress on the leaderboard.

Point-scoring activities vary by challenge and may include:

• Scanning into the club for a workout
• Booking and attending selected classes
• Completing a gym floor workout
• Achieving your workout goal
• Completing a Les Mills at Home workout
• Checking your challenge progress

When you join a challenge, the leaderboard will display your first name, last initial, home club, and points total. By joining, you agree to this information being visible to other challenge participants.

You'll see the top 10 participants, plus your own position. You can also filter the leaderboard to view participants from your club.

Leaderboards are designed to celebrate effort and consistency, no matter where you place.

There are several reasons you may not have earned challenge points, including:

• You've already earned points for that activity that day
• Your membership is on pause or in arrears
• You're visiting a club not included in your membership
• You scanned into the club before joining the challenge

If you have checked these reasons and still are not sure why your points were not awarded, contact [email protected] and we can look into it for you.

To earn class points, book or schedule a class in the timetable on the Les Mills app, then sign in at reception during the two-hour window (one hour before and one hour after) the class start time.

Scan the QR code displayed on the gym floor within two hours of signing in at reception. Your points will be added instantly.

Most activities are reset daily, while workout goals can be completed once per week.

To keep things fair, you'll only earn points from your highest-scoring in-club workout each day. For example, you'll receive points for either a group fitness class or a gym floor workout, not both.

No, to keep things fair, you'll earn points from your highest-scoring in-club workout each day. You'll receive points for either a group fitness class or a gym floor workout, not both.

Select 'Compete with Friends' to create a private team leaderboard.

Invite your friends using a link or code, then cheer each other on and see how you compare throughout the challenge.

Each challenge includes exclusive badge milestones based on points earned. As you reach each points threshold, you'll unlock a new badge.

Once you've reached the challenge goal, you don't have to stop there. Keep earning points until the challenge ends.

Your badges will appear in the Progress section after the challenge has finished.

Each challenge is different. Some may include spot prizes during the challenge, while others may offer prize draws for members who sign up early or complete the challenge.