PARKING

We’ve heard your feedback that the current app is not always user-friendly. We want to streamline the parking experience with a new app that will use License Plate Recognition. We’re also extending the validated free time you can park there, to two hours. 

The app is ParkMate  which you might know from other car parks around Auckland, run by Wilson Parking. Like the current app, it will operate on smartphones with no tickets required – and no more looking for your bay number. 

You can find some information about it here. 

The new system is now in place. 

Please see steps above or watch the how-to video here. 

If you don’t have a smartphone then we can validate your parking session at Reception. Our team will help you as there won’t be a ‘car parking iPad’ at Reception any longer. *Please note that if you’re after additional parking, you can only do that through the ParkMate app. Extra time cannot be added at reception. 

The ParkMate app uses a third-party gateway environment for payment, with security controls that are PCI DSS Level 1 compliant, the industry’s highest level of certification. The security controls are reviewed annually via an intensive assessment that ensures the compliance levels are maintained. 

As a Les Mills member, you’ll now get two hours of free parking when you validate your session by scanning into the club, and you can pay for additional parking up to 4 hours total during the week and longer on weekends. You can even park there twice a day as long as there’s an hour in between parking sessions.

Please see the how-to video here. Please make sure that the e-mail address in your ParkMate app is the same email we have for you here at Les Mills, so we can validate your free time. 

Easy, License Plate Recognition means you just drive out of the Wellesley Street Car Park and your parking session will stop.  Look out for the stop notification and receipt email.
*Please note: if you chose not to use License Plate Recognition, you’ll need to select the 'Stop parking' button in the ParkMate app when you leave the carpark.

Yes, you’ll get a notification 15 minutes before your free session is coming to an end – please make sure that you have notifications from ParkMate switched on. 

If 2 hours isn’t enough, you can pay for additional parking for up to a total of 4 hours during the week and 12 hours during the weekend. Current parking rates outside of validated free time are $0.50 per 5 min, plus Wilson Parking’s $0.50 transaction fee.

No, as per the current system you can’t pre-book a car park.

This $0.50 fee applies only to paid parking sessions.  If you end your session within the free 2 hour limit, no transaction fee will be charged.

That’s no problem at all. You can add multiple vehicles to ParkMate by clicking on the menu icon in the app, clicking on 'My vehicles’, and selecting ‘Add license plate’. 

At this stage, License Plate Recognition can only be allocated to one ParkMate account, which means two people can’t 'share’ the license plate. You can still start and stop your session manually.

You can still start and stop your session manually.  Please see instructions above or the how-to video here.

If you choose not to use License Plate Recognition then you’ll need to select the ‘Stop parking’ button in the Parkmate app when you leave the car park. 
If you can’t use License Plate Recognition and forget to end your parking session you will receive a charge for any time parked over 2 hours, until you reach the maximum parking time or end your session.

If the app isn’t working please let our Reception team know in the first instance.

Please call Wilson Parking directly on 09 375 5056.

Yes, if you’re not using the ParkMate app or License Plate Recognition you can use the pay machines located beside the lift on Level 1.  *Please note you are not able to validate your free parking this way.

Then you’ll be at risk of an infringement notice.

On the reverse of the notice is a detailed appeal process to follow. You can also find more information at https://pesnz.co.nz.

Opening hours are 4:30am-midnight Monday-Friday, and 6am-midnight Saturday and Sunday. 

Levels 1-7 can be accessed via the Wellesley Street entrance/exit. Accessible Parking in the basement level can be accessed through the entrance next to Les Mills Lane.

Yes, there is free motorbike and scooter parking available in the main car park, and push bike parking available in the end-of-journey facility, accessible off Les Mills Lane.

Yes, this is on the basement level, accessible from Wellesley Street (further down the hill than the main car park entrance, just next to Les Mills Lane). 

Yes! These are located on the ground floor of the car park, for use by vehicles charging only. Vehicles in these parks that are not charging are at risk of enforcement.  

Yes, located next to the main carpark stairwell.

2.2m.

There are approximately 250 car parks in the Wellesley Street Car Park, available to both members and non-members. There are no allocated parking spaces specifically for Les Mills members.

Yes, cameras are recording, however, they are not monitored live.

Nearly! To access the club you’ll need to walk a little further up Les Mills Lane to the side entrance.

There are other Wilson Parking options available at 156 Victoria Street or Victoria Park Markets Car Park, or a ParkMate option at 120 Fanshawe Street. Only the Wellesley Street Car Park offers 2 hours free for members.