COVID-19 Update

Auckland clubs remain at Level 2 until further notice. All other clubs now operating at Level 1. Find out more here.

COVID-19 Case

  1. Is it true that a person with COVID-19 attended one of your clubs?

    Yes, on 13 September the Auckland Regional Public Health Service (ARPHS) advised us that a person who attended Les Mills Takapuna on 9 September and 10 September had subsequently tested positive for COVID-19. All test results returned from close and casual contacts have been negative.

    The person attended:

    • Les Mills Takapuna, Wednesday 9 September 5.30pm SPRINT class
    • Les Mills Takapuna, Wednesday 9 September 6.15pm BODYCOMBAT class
    • Les Mills Takapuna, Thursday 10 September 9.15am BODYCOMBAT class 

     

    On the advice of ARPHS we notified members who attended the club on Wednesday 9 September between 5:15pm-7:15pm or on Thursday 10 September between 9am–10:15am.

  2. When was the affected person at Les Mills Takapuna?

    The person attended:

    • Les Mills Takapuna, Wednesday 9 September 5.30pm SPRINT class
    • Les Mills Takapuna, Wednesday 9 September 6.15pm BODYCOMBAT class
    • Les Mills Takapuna, Thursday 10 September 9.15am BODYCOMBAT class

     

    On the advice of ARPHS we notified members who attended the club on Wednesday 9 September between 5:15pm-7:15pm or on Thursday 10 September between 9am–10:15am.

     

  3. I’ve heard rumours of who the person might be…

    There will be rumours  about the identity of the person with COVID-19. While this may be a natural response, we ask that you please respect their privacy, and don’t speculate on who it is. We can’t emphasise enough how this is not the fault of the person concerned. On finding out they had COVID-19, the case - and their close contacts - have taken all the right steps to protect others and minimise the spread of the illness. It’s important that during their self-isolation and recovery they get support and understanding. 

  4. How many people have tested positive for COVID-19?

    None. There have been no positive results returned from close or casual contacts.  

    The Ministry of Health identified 86 close contacts who have all returned negative test results. The instructors who took the classes have also tested negative for COVID-19. 255 casual contacts were also tested and they all returned a negative result. In total, 341 negative test results have been returned, which is a testament to the distancing and cleaning efforts members are making, as well as the deep cleaning and other protective measures we have put in place. 

  5. I was there then, what should I do?

    ARPHS has investigated and considers anyone who attended the same classes below as the person, to be a close contact, and at greater risk of becoming unwell. If you attended one of these classes, you are advised to stay at home and ring Healthline as soon as possible for advice on next steps and to arrange testing. Healthline operates 24/7 and has interpreters available: 0800 358 5453.

    • Les Mills Takapuna, Wednesday 9 September 5.30pm SPRINT class
    • Les Mills Takapuna, Wednesday 9 September 6.15pm BODYCOMBAT class
    • Les Mills Takapuna, Thursday 10 September 9.15am BODYCOMBAT class

     

    If you attended the gym around the same time as the case (between around 5.15pm and 7pm on 9 September and 9am and 10.15am on 10 September) but were not in the same classes, you are considered a casual contact. While casual contacts are considered at lower risk of becoming unwell, ARPHS is recommending that these people also call Healthline and arrange to have a one-off test. They should also remain vigilant for the signs and symptoms of COVID-19, but do not need to self-isolate unless they become unwell.

  6. What are the symptoms of COVID-19?

    The symptoms of COVID-19 can include one or more of the following:

    • New or worsening cough
    • Sore throat
    • Runny nose
    • Temporary loss of smell
    • Fever
    • Difficulty breathing.

    If you start experiencing any of these symptoms, please stay at home and call your doctor or Healthline for advice. For more information about COVID-19 please see:

    • www.covid19.govt.nz 
    • www.arphs.health.nz
    • https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
    • Healthline: 0800 358 5453 (a free, 24/7 service with interpreters available).
  7. What if I'm required to self-isolate?

    If you are required to self-isolate please ring us or e-mail memberservices@lesmills.co.nz to let us know, and we will place your membership on Special COVID-19 Pause.

     

  8. What did Les Mills do about it?

    We worked closely with ARPHS to identify the time periods in question. Due to the number of deep cleans that had been conducted since the infected person was at the club, and the cleaning undertaken in accordance with the Ministry of Health guidelines, ARPHS advised us that it was not necessary to close the club and that the club is safe to attend. However, we conducted an additional full deep clean in the club followed by an anti-viral fogging treatment. 

  9. What is a deep clean?

    We go beyond the Ministry of Health’s guidelines for cleaning and disinfecting where a confirmed case of COVID-19 has been identified. Our deep clean is from floor to ceiling and includes all equipment - every weight, every bar, every bench, every surface, all machines and all equipment, as well as all changing rooms, wet areas, common spaces and shared facilities. They are all cleaned with hospital grade cleaning products to ensure our facilities continue to be safe to use. All staff and contractors must follow strict PPE requirements and stringent procedures when undertaking a deep clean in the club.

  10. What is a ‘anti-viral fogging’?

    We also apply anti-viral fogging to further boost the effectiveness of deep cleans prior to us reopening our doors. ‘Fogging’ is a misting treatment that is used to apply a mono-molecular layer that forms a barrier which kills 99.99% of germs and keeps critical surfaces and touch points hygienic for up to 30 days. You can read more about the treatment here.

  11. How did you let members know?

    As soon as we could we e-mailed the members who were in the periods identified by the ARPHS. As part of COVID-19 protocol some members were contacted by the Ministry of Health for contact tracing management. Please read the Ministry of Health’s detail on Contact Tracing.

  12. Is the club safe?

    The gym is at least as safe as any other private space used by many people. As part of our COVID-19 response, following Government, Ministry of Health and ExerciseNZ guidelines, we have put in place extensive Alert Level 2 processes and protocols to ensure your safety: 

    • Class limits of up to 100 people 
    • Physical distancing of 2m between people 
    • At least 15 minutes between each class 
    • Additional sanitisation stations 
    • Further equipment cleaning 
    • Enhanced deep cleaning regime 
    • Regular anti-viral fogging 
    • Perspex separators at Reception 
    • Water drinking stations will be off 
    • Saunas will be closed 
    • Wall-mounted and free-standing fans will be off 
    • Access management to the club 
    • Mandatory towels 
    • Bringing own equipment e.g. yoga mats, boxing gloves 
    • COVID-19 Conditions of Entry to the gym 
    • COVID-19 area-specific signage 
    • And some of our staff will be wearing masks 
  13. Has there been a case of COVID-19 at other Les Mills clubs?

    No, not that we are aware of.

  14. Who should I talk to if I am really concerned?

    Please stay home and call your doctor, iwi health provider or Healthline on 0800 358 5453.