COVID-19 Case

  1. Is it true that a person with COVID-19 attended one of your clubs?

    Yes, on 13 September the Auckland Regional Public Health Service (ARPHS) advised us that a person who attended Les Mills Takapuna on 9 September and 10 September had subsequently tested positive for COVID-19. All test results returned from close and casual contacts have been negative.

  2. When was the affected person at Les Mills Takapuna?

    The person attended:

    • Les Mills Takapuna, Wednesday 9 September 5.30pm SPRINT class
    • Les Mills Takapuna, Wednesday 9 September 6.15pm BODYCOMBAT class
    • Les Mills Takapuna, Thursday 10 September 9.15am BODYCOMBAT class


    On the advice of ARPHS we notified members who attended the club on Wednesday 9 September between 5:15pm-7:15pm or on Thursday 10 September between 9am–10:15am.


  3. How many people have tested positive for COVID-19?

    None. There have been no positive results returned from close or casual contacts. The Ministry of Health identified 86 close contacts who all returned negative test results. The instructors who took the classes have also tested negative for COVID-19. 255 casual contacts who were tested also returned negative results. In total, 341 negative test results have been returned, which is a testament to the distancing and cleaning efforts members are makingas well as the deep cleaning and other protective measures we have put in place. 

  4. What did Les Mills do about it?

    We worked closely with ARPHS to identify the time periods in question. Due to the number of deep cleans that had been conducted since the infected person was at the club, and the cleaning undertaken in accordance with the Ministry of Health guidelines, ARPHS advised us that it was not necessary to close the club and that the club is safe to attend. However, we conducted an additional full deep clean in the club followed by an anti-viral fogging treatment. 

  5. What is a deep clean?

    We go beyond the Ministry of Health’s guidelines for cleaning and disinfecting where a confirmed case of COVID-19 has been identified. Our deep clean is from floor to ceiling and includes all equipment - every weight, every bar, every bench, every surface, all machines and all equipment, as well as all changing rooms, wet areas, common spaces and shared facilities. They are all cleaned with hospital grade cleaning products to ensure our facilities continue to be safe to use. All staff and contractors must follow strict PPE requirements and stringent procedures when undertaking a deep clean in the club.

  6. What is a ‘anti-viral fogging’?

    We also apply anti-viral fogging to further boost the effectiveness of deep cleans prior to us reopening our doors. ‘Fogging’ is a misting treatment that is used to apply a mono-molecular layer that forms a barrier which kills 99.99% of germs and keeps critical surfaces and touch points hygienic for up to 30 days. You can read more about the treatment here.

  7. How did you let members know?

    As soon as we could we e-mailed the members who were in the periods identified by the ARPHS. As part of COVID-19 protocol some members were contacted by the Ministry of Health for contact tracing management. Please read the Ministry of Health’s detail on Contact Tracing.

  8. Is the club safe?

    The gym is at least as safe as any other private space used by many people. As part of our COVID-19 response, following Government, Ministry of Health and ExerciseNZ guidelines, we put in place extensive Alert Level 2 processes and protocols to ensure your safety: 

    • Class limits of up to 100 people 
    • Physical distancing of 2m between people 
    • At least 15 minutes between each class 
    • Additional sanitisation stations 
    • Further equipment cleaning 
    • Enhanced deep cleaning regime 
    • Regular anti-viral fogging 
    • Perspex separators at Reception 
    • Water drinking stations will be off 
    • Saunas will be closed 
    • Wall-mounted and free-standing fans will be off 
    • Access management to the club 
    • Mandatory towels 
    • Bringing own equipment e.g. yoga mats, boxing gloves 
    • COVID-19 Conditions of Entry to the gym 
    • COVID-19 area-specific signage 
    • And some of our staff will be wearing masks 
  9. Has there been a case of COVID-19 at other Les Mills clubs?

    No, not that we are aware of.

  10. Who should I talk to if I am really concerned?

    Please stay home and call your doctor, iwi health provider or Healthline on 0800 358 5453.