• Your Safety is #1

    Now that we’re going to Level 1, what hygiene etiquette does everyone have to follow?

    Going to Level 1 is fantastic news but it doesn’t mean we give up responsibility for personal hygiene. We all still have to wash / sanitise our hands, cover coughs and sneezes, and bring your own towel and use it.

    Will there still be sanitising stations available?

    Absolutely, these will still be throughout the club and at Reception. The Ministry of Health also recommends you wash your hands with soap and water often (for at least 20 seconds).

    What about physical distancing? 

    Although there are no physical distancing limits at Alert Level 1, let’s give each other some personal space and not crowd fellow members and staff.

    What about gathering limits?

    There are no gathering limits at Alert Level 1.

    Do I need to wear a mask?

    That’s completely up to you - you can if you’d like to.

    Will you continue doing extra cleaning?

    Yes, you’ll still see cleaning taking place during the day and at night we’ll continue with our deep cleans throughout the club. We will also ask that you wipe down equipment before and after use to help us keep equipment clean.

    Will the water fountains be back on at Level 1?

    Yes, they will and feel free to bring a full drink bottle anyway.

    How will you do contact tracing?

    We will use your check-in access (smartphone barcode, membership card, key pad entry) as well as bookable classes to trace when you have entered the club. We will know all members who have accessed a club or a bookable class between cleaning periods or on certain days and be able to trace should it be required by the Ministry of Health.

    Can I also use the Government’s COVID-19 contract tracing app?

    Of course. You’ll be able to scan a QR code at Reception if you’d like to diarise your visit.

    I’ve recovered from COVID-19 – can I came back to the gym?

    If you’ve been off sick we will require medical clearance for you. You can then return to the gym as long as you follow all COVID-19 processes and protocols including personal hygiene expectations.