By enrolling your child, you do so in full Agreement
with these Terms and Conditions.
Bookings and Payment
Once you register your interest, you will be emailed details of
your booking, availability, and cost. Your child's enrolment
will not be confirmed until payment is received.
You will receive email confirmation of
Payment can be made over the phone (09) 379 1659 by credit card
(between 9am - 1pm), or you can pay in person at Les Mills Auckland
City Reception or Kids Club (EFTPOS only). Your child will
not be enrolled until payment has been received.
Bookings are subject to availability; this will be confirmed by
email. Please do not turn up unless your booking/enrolment has been
confirmed as you may be turned away.
If your child is booked in, but unable to attend, you can cancel
and receive a credit up to 24hours before the class time.
Cancellations less than 24 hours before class time will not be
refunded. Cancellations may be made in person, or over the phone,
via Les Mills Reception (during open hours only) or Kids Club
(during open hours only) for reinstatement of credit(s) or via
email at firstname.lastname@example.org
Welfare and Safety
The safety, wellbeing, and happiness of all children is of
paramount importance to us.
In the event of illness or injury to your child, we will contact
you, and any necessary medical authorities, promptly. All
appropriate steps will be taken to ensure your child's wellbeing.
Any ambulance or medical costs incurred will be your
responsibility. You must not bring into the club any child who is
suffering from pain or illness and in particular infectious
illnesses such as tummy bugs, colds or flu.
If your child carries out any activity
which is unsafe or dangerous to anyone, we may ask you to remove
your child immediately. If it is necessary to exclude your child
from further participation in activity for any other reason, you
will be notified and will need to pick up your child immediately.
Les Mills will not be responsible for any partial refund which will
be at the sole discretion of Kids Club Management.
Children must be dressed appropriately for physical exercise
(e.g. closed shoes, leggings or shorts) and must also bring a clean
change of clothes.
Each child must have their own drink, and bring lunch or snacks,
also sunscreen for outdoor activities.
Please note that it is your responsibility to pick up your child
on time, so please do not be late.
Please be aware that with children's' exercise classes, there is
an element of risk and, by enrolling your child, you are deemed to
have understood those risks on behalf of that child.
For the safety of your child you must sign your child 'in' when
dropping off, and 'out' when picking up.
You must tell us if there is any actual or potential
custody order in respect of your child, before you leave the child
We may take photos of children participating in activities for
promotional and publicity purposes. If you do not want photos of
your child to be taken or used for promotional purposes, please
note this on your enrolment form.